What happens during wallet maintenance?

At Raseed Invest, we regularly perform wallet maintenance to ensure crypto transactions remain secure, reliable, and efficient. Wallet maintenance is a standard operational process that supports blockchain updates, system improvements, and fund security.

During maintenance, certain services such as crypto deposits or withdrawals for specific coins or networks may be temporarily unavailable. Below is what wallet maintenance involves and how it affects your transactions.

Why does Raseed Invest perform wallet maintenance?

Wallet maintenance is carried out to:

•Implement blockchain network upgrades
•Improve transaction processing speed and reliability
•Enhance security measures
•Fix technical issues or system bugs
•Support new cryptocurrencies or blockchain networks

These updates help ensure smooth and safe crypto operations across the platform.

To learn more about available assets, visit: Which cryptocurrencies and networks are supported on Raseed Invest?

What services are affected during wallet maintenance?

While maintenance is in progress, you may temporarily be unable to:

•Deposit certain cryptocurrencies
•Withdraw specific coins or tokens
•Use some blockchain networks

Trading within the Raseed Invest platform is usually not affected, unless stated otherwise.

For more details, see: Are crypto deposits instantly available to trade?

Are my funds safe during wallet maintenance?

Yes. Your funds remain fully secure in your Raseed Invest account throughout wallet maintenance. Maintenance only pauses certain transaction functions, it does not affect your balance or ownership of assets.

How long does wallet maintenance last?

The duration of wallet maintenance can vary depending on:

•The complexity of the update
•Blockchain network conditions
•Third-party infrastructure availability

In most cases, maintenance is completed as quickly as possible, and services resume automatically once systems are stable.

How will I know when maintenance is happening?

Raseed Invest may notify users about wallet maintenance through:

•In-app alerts
•Website announcements
•Email notifications (when applicable)

These updates help you plan deposits and withdrawals accordingly.

What should I do if I need to transact?

If wallet maintenance is in progress:

• Wait until services resume
•Use alternative supported networks where possible (for example, different USDT networks)
•Check platform notifications for real-time updates

Learn more here: Does Raseed Invest support USDT? Which USDT networks are supported?

Will wallet maintenance affect fees or limits?

Wallet maintenance itself does not change fees or withdrawal limits. Once services resume, normal blockchain network fees apply based on current network conditions.

For more details, see:

Why do network fees change? Can I choose fee speed?

Are there daily or monthly withdrawal limits?

If you have questions about a specific wallet, coin, or maintenance period, the Raseed Invest support team is always available to help.

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