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Raseed Invest Limited ("Raseed") registered in the Dubai International Financial Centre ("DIFC") and is regulated by the Dubai Financial Services Authority ("DFSA") to conduct financial services "Arranging Deals in Investments" with a 'Retail' endorsement. Raseed does not provide any trading or investment advice and shall not be responsible for any loss arising from any investment based on any general information provided by Raseed or as may be available on Raseed's website and other web-based services (collectively, the "Website Services"). Raseed does not warrant that the information is accurate, reliable or complete or that the supply will be without interruptions. Technology and services are offered by Raseed Invest Inc.
Support
Crypto

Crypto

Crypto Deposit

Why was my crypto deposit rejected or returned?Are crypto deposits instantly available to trade?I sent crypto but my deposit is not showing, why?How do I deposit cryptocurrency into my Raseed wallet?Are there any fees for depositing Crypto from other platforms?What happens if I use the wrong network when sending crypto?What does “confirmations” mean and how many are needed?

Supported Networks

Which networks are supported for crypto transfers on Raseed?

Crypto Withdrawal

Why do I need to verify withdrawals (OTP, 2FA, or email)?Are there daily/monthly withdrawal limits?I sent Crypto to the wrong wallet address, can it be recovered?Why Is My Withdrawal Limit Lower Than Expected?Why is my crypto withdrawal locked or on hold?I sent the wrong crypto to a wallet address (e.g., USDT to a BTC address). What happens?Why do network fees change? Can I choose fee speed?Does KYC affect my crypto deposit/withdrawal limits?Can I cancel a Crypto withdrawal after submitting it?Is Crypto Withdrawal Available in My Country?How long do crypto withdrawals take on Raseed?Why can’t I withdraw newly purchased crypto immediately?What happens during wallet maintenance?Why is a network temporarily unavailable?What fees does Raseed charge for crypto withdrawals?Why Did Raseed Block or Delay My Withdrawal? (Compliance Checks)How to Withdraw Cryptocurrency on Raseed?Why is my crypto withdrawal pending or failed on Raseed?Why is my balance showing as "not withdrawable" when I have Crypto?My crypto withdrawal shows “confirmed” on blockchain but not in Raseed, why?Are there minimum crypto deposits or withdrawal amounts?How Do I Enable 2FA to Protect Crypto Withdrawals?How Does Raseed Detect Suspicious Crypto Activity?

Crypto Transfers & Fees

Why did I receive less Crypto than I sent? (fees deducted)Can I Send Crypto To or From a Third-Party Wallet?Are there hidden fees on Raseed in crypto trading?

Crypto Transaction Tracking

How do I track my transaction (TXID ,transaction hash)?

Supported Coins

Will Raseed Invest add more coins and networks in the future?What cryptocurrencies are supported on the Raseed platform?What cryptocurrencies can I trade on Raseed?Does Raseed Invest support USDT? Which USDT networks are supported?

Crypto Trading

Do you charge a spread or markup on crypto trading?Are fees shown before confirming the transaction?How does crypto trading work on Raseed?Is cryptocurrency trading safe?Can beginners trade crypto?Why choose Raseed for crypto trading?What Should I Do If My Raseed Invest Account Is Compromised?