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Why is a network temporarily unavailable?

Why is a network temporarily unavailable?

At Raseed Invest, we aim to provide seamless access to cryptocurrency deposits, withdrawals, and transfers across multiple blockchain networks. However, there may be times when a specific crypto network is temporarily unavailable. This usually happens for technical, security, or operational reasons that are sometimes outside of our direct control.

Below are the most common reasons a blockchain network may be temporarily unavailable and how this can affect your crypto transactions.

Network maintenance or upgrades

Blockchain networks regularly undergo maintenance, upgrades, or protocol improvements to enhance performance, scalability, and security. During these periods, crypto deposits and withdrawals on the affected network may be temporarily paused to prevent transaction failures or loss of funds.

Once maintenance is completed and the network is stable, services resume automatically.

Learn more about supported networks in our guide: Which cryptocurrencies and networks are supported on Raseed Invest?

Network congestion or instability

At times, blockchain networks experience high transaction volume or technical instability, which can result in:

  • •Very slow transaction confirmations
  • •Increased blockchain network fees
  • •Higher risk of failed or stuck transactions
To protect users and ensure reliable processing, Raseed Invest may temporarily disable transactions on congested networks until conditions return to normal.

For more details on fee fluctuations, visit: Why do network fees change? Can I choose fee speed?

Security precautions

If unusual activity, vulnerabilities, or security concerns are detected on a particular blockchain, Raseed Invest may temporarily suspend that network as a precautionary measure. This helps safeguard user funds and ensures compliance with security best practices.

Third-party infrastructure issues

Raseed Invest relies on trusted blockchain infrastructure providers to process transactions. If these providers experience outages, delays, or technical disruptions, network services may be temporarily impacted until the issue is resolved.

What you can do if a network is unavailable

If a network is temporarily unavailable:

  • •Wait for the network to be restored (this usually happens automatically)
  • •Use an alternative supported network if available (for example, a different USDT network)
  • •Check announcements or notifications in the Raseed Invest app or website
Learn more here: Does Raseed Invest support USDT? Which USDT networks are supported?

Will my funds be affected?

No. Your funds remain safe in your Raseed Invest account while a network is unavailable. You simply won’t be able to deposit or withdraw using that specific blockchain network until service is restored.

Will Raseed Invest add more networks in the future?

Yes. Raseed Invest continuously works on expanding supported cryptocurrencies and blockchain networks to give users more flexibility, improved access, and potentially lower transaction costs.

If you’re experiencing ongoing issues or need help with a specific transaction, feel free to contact the Raseed Invest support team for assistance.

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Raseed Invest Limited ("Raseed") registered in the Dubai International Financial Centre ("DIFC") and is regulated by the Dubai Financial Services Authority ("DFSA") to conduct financial services "Arranging Deals in Investments" with a 'Retail' endorsement. Raseed does not provide any trading or investment advice and shall not be responsible for any loss arising from any investment based on any general information provided by Raseed or as may be available on Raseed's website and other web-based services (collectively, the "Website Services"). Raseed does not warrant that the information is accurate, reliable or complete or that the supply will be without interruptions. Technology and services are offered by Raseed Invest Inc.