Why is my crypto withdrawal pending or failed on Raseed?

If your crypto withdrawal on Raseed is showing as Pending or Failed, don’t worry, this is usually caused by a security verification step, blockchain network delays, or an issue with the withdrawal details (such as wallet address or network selection). Below are the most common reasons this happens and what you can do to resolve it quickly.

Blockchain network congestion:

Crypto withdrawals rely on blockchain networks (such as Bitcoin or Ethereum). During periods of high activity, networks may experience:

• •Increased traffic
• •Slower confirmation times

In these cases, your withdrawal can remain Pending until the transaction receives enough confirmations on the blockchain.

Platform updates or maintenance:

Occasionally, crypto withdrawals may take longer during:

• •Wallet maintenance
• •System upgrades
• •liquidity or operational updates

If this happens, your transaction may stay pending longer than usual.

Incorrect wallet address: Your withdrawal may fail if:

• •The wallet address is incorrect or incomplete
• •The destination wallet does not support the selected cryptocurrency

Wrong network selected:

Some cryptocurrencies are available on multiple networks (for example, USDT can be sent via ERC20, TRC20, and others). If the selected network does not match the receiving wallet’s supported network, the withdrawal may fail, or risk being sent incorrectly. To avoid issues, always ensure you select the same network supported by the destination wallet.

Minimum withdrawal amount or insufficient balance for fees. A withdrawal may fail if:

• •The withdrawal amount is below the minimum limit
• •Your available balance is not enough to cover applicable network fees

Step 1: Check the transaction status

In the Raseed app, go to the More section, then choose History, navigate to the Withdrawal section, and select Crypto.

Then confirm whether the withdrawal is marked as:

• •Pending
• •Failed
• •Success

Step 2: Review address and network. If the withdrawal failed, confirm:

• •The wallet address is correct
• •The selected network matches the destination wallet network

Step 3: Contact Raseed Support

If your withdrawal remains pending longer than expected or fails repeatedly, contact Raseed Support and share:

• •Transaction reference (if available)
• •Crypto asset (e.g., BTC, ETH, USDT)
• •Withdrawal amount
• •Wallet address and network selected

Crypto withdrawals may show as pending or fail due to:

• •Blockchain network congestion
• •Platform maintenance or operational updates
• •Incorrect wallet address or network selection
• •Insufficient balance for fees
• •Account restrictions or incomplete verification